Bukujanji is a free online booking system for service businesses in Indonesia — from salons, barbershops, and nail studios to gyms, yoga studios, futsal courts, and learning centers. Your customers book themselves through a 24/7 online calendar while you manage schedules, staff, and customer data from one dashboard. There are no monthly fees, no setup fees, and no credit card required: register yourself at merchant.bukujanji.com and be up and running in minutes. We only take a small share of each successful transaction — we earn only when you do.
Customers promise to come via chat, then disappear. Without a central schedule and automatic reminders, booked slots simply expire — staff still get paid, rooms sit empty, and that day's revenue vanishes with no chance to offer the slot to someone else.
Bookings come in through Instagram DMs, WhatsApp, phone calls, and walk-ins all at once — but get recorded in notebooks and scattered chats. One slot gets sold twice, a customer is left standing at the door, and you are the one apologizing.
Every time a booking is done, its history disappears into a pile of chats. You don't know who your most loyal customers are, who hasn't returned in months, and you have no clean contact list for promoting your next offer or package.
Customers pick a service, time, and staff member themselves on your outlet page — anytime, even when you're closed. Every booking lands in one central calendar, with no need to reply to chats one by one.
Set operating hours, service durations, and each employee's schedule from one dashboard. The system only shows slots that are genuinely available, so double bookings and clashing schedules stop happening.
Every booking automatically builds your customer database: names, contacts, and visit history stored neatly. You know who your regulars are and who deserves a follow-up — without any manual record keeping.
Accept payments through QRIS, GoPay, and bank transfers from BCA, BNI, BRI, Mandiri, and Permata, all processed via Midtrans. Customers who have already paid think twice before skipping their appointment.
An AI chatbot answers customer questions on WhatsApp and website chat, and even helps them register and complete bookings right inside the conversation — no more being glued to your phone all day.
Track sales, bookings, and each branch's performance from a single dashboard. Includes Bukukasir, a free mobile POS app with a transaction calendar, transaction history, and customer list.
Create your own account at merchant.bukujanji.com — no credit card, no demo call, no waiting for a sales team. Fill in your business profile and go straight to your dashboard.
Add your services, prices, durations, and the schedules of your staff or courts. Studios and course providers can also build a weekly class timetable.
Every merchant gets a free outlet page on bukujanji.com. Share the link on Instagram, WhatsApp, or Google — customers can start booking online right away.
Bookings flow into one central calendar, payments arrive online via QRIS or bank transfer, and customer data builds up automatically. You just focus on serving.
Bukujanji charges no monthly fee and no setup fee for its core system. You don't need a credit card to register, and you can be live within minutes. Instead, we take a small share of each successful transaction — meaning we only earn when your business earns. It's what makes a professional booking system affordable for small businesses, not just large chains.
The Bukujanji core system stays free — no monthly fee. As your business grows, add exactly what you need, when you need it. Every add-on below is optional, billed as a monthly subscription or token, and your core booking system remains free to use.
Your own website and domain for your outlet, connected directly to your online booking system — a more professional face for customers and search engines.
Automatic schedule reminders on WhatsApp before each appointment — a practical way to reduce no-shows at salons, studios, gyms, and sports venues.
Send promo campaigns and announcements to your customer list — a new class schedule, seasonal promos, or empty slots you want to fill.
Reminders and marketing blasts sent from your outlet's own WhatsApp Business number via the official Meta API — more trusted by customers. Rp149,000/mo billed annually.
Attendance and HR for your team — a fit for salons, studios, and sport centers with small teams.
Per-branch bookkeeping and accounting so the finances of your service business stay tidy without buying separate software.
An online booking system is a platform that lets customers reserve services, classes, or courts by themselves over the internet — at any hour, without waiting for you to reply to a chat. Instead of the endless back-and-forth of "what time is available?", customers see open slots on a calendar, pick a time, and complete payment. For appointment-based businesses this is more than convenience: every slot that fills faster means capacity that earns instead of sitting idle.
In Indonesia, taking bookings through WhatsApp and Instagram DMs is deeply ingrained. The problem is that this only works while you or your staff are holding the phone. As chats pile up, bookings get missed, recorded twice, or never confirmed. An online booking system works around the clock: it shows live availability, records every order automatically, and keeps customer data organized — things a notebook and scattered chat threads simply cannot do.
Taking bookings over WhatsApp feels free, but its costs are hidden. There's staff time burned answering the same questions over and over. There are clashing slots because two admins replied to different chats at the same moment. There are customers who cancel silently because nothing reminded them, and no upfront payment made them think twice. None of these small leaks show up in a report — but you feel them in the month-end revenue.
An online appointment scheduling app like Bukujanji moves that whole process into one place. Customers book themselves on a calendar that always shows current availability, pay via QRIS or bank transfer, and their data flows straight into your database. WhatsApp can still be the front door — the difference is that Bukujanji's AI chatbot now answers, helping customers register and book right inside the conversation, so your staff can focus on the people standing in front of them.
To push no-shows down further, you can add WhatsApp Reminder — automatic schedule reminders sent before each appointment. Combined with upfront payment, customers have every reason to show up on time. And because every booking is recorded, you finally see the patterns: your busiest hours, your best-selling services, and the customers who keep coming back — insight that used to be buried in chat history.
Bukujanji is designed for almost any business that lives by a schedule. Salons, barbershops, and nail studios use the booking calendar to manage chairs and stylist schedules. Spas and massage studios manage rooms and therapists. Gyms, fitness studios, and yoga and pilates studios run weekly class timetables, plus memberships and session packages that even work across branches. Everything runs on one system, with one dashboard.
For futsal, badminton, padel, and tennis courts and sport centers, the system shows availability per court per hour, so rentals run themselves without phone tag. Learning centers, course providers, and sports academies can open class registration with recurring weekly schedules. Booking add-ons even let you sell extra items — racket rentals, equipment, and more — right on the booking page, lifting the value of every transaction.
As a booking system built in Indonesia by PT Kreatif Sistem Teknologi in Jakarta, Bukujanji understands how local businesses actually operate: QRIS payments and bank transfers via BCA, BNI, BRI, Mandiri, and Permata; customer conversations on WhatsApp; and full Bahasa Indonesia support. You don't have to bend your business around foreign software — the system adapts to you, from a one-chair salon to a multi-branch chain.
Many booking systems on the market are built for large companies: priced per month, gated behind sales demos, and packed with features a five-person business will never touch. On the other hand, keeping bookings manual has a price of its own. Bukujanji takes the middle path: the core system — booking calendar, schedule management, customer database, sales dashboard, and multi-branch support — is entirely free, with no monthly fee and no setup fee.
The business model is simple: Bukujanji takes a small share of each transaction it successfully processes. When your business is quiet, you pay nothing; when it's busy, we grow with you. For a small business, that means no fixed cost weighing you down in the early months — unlike a monthly subscription that has to be paid whether the system gets used or not. You can start today with no credit card and no contract negotiation.
When your needs grow, add-ons are there — an Outlet Website with its own domain at Rp149,000 per month, WhatsApp Reminder — prepaid tokens, no monthly fee, or Bukuabsen and Bukuakuntansi for HR and bookkeeping. All of it optional, added whenever you're ready. That's how a booking app for small businesses should work: start free with zero risk, and pay only for extras that genuinely help your business grow.
Tidy stylist schedules, customers book themselves 24/7, fewer no-shows.
Per-court hourly calendar, online deposits via QRIS, zero double bookings.
Weekly class schedules, capacity control, parents register their kids & pay online.
Tennis academies, football schools & more — training schedules, registration, and monthly fees online.
Class capacity under control, session packages & memberships tracked, tidy instructor schedules.
Long appointments without overlaps, online deposits via QRIS, a portfolio gallery on your outlet page.